GoBiz XL works for small business. Easy to use enterprise-class integrated application at an affordable cost.
Why GoBiz XL Works for Small Business
GoBiz XL is a suite of powerful on demand and online applications specifically for small businesses to manage and gain value from all aspects of operations. Run your entire business operation from the ground floor up and wall-to-wall. Sales, Inventory, and Scheduling are fully integrated into one dynamic front-office solution, so you can optimize productivity, communications, and profitability like never before.
A Complete List of GoBiz XL Features:
All You Need to Know
- Targeted to small businesses to better manage and gain increased value from all aspects of their operations.
- Available on demand to employees within your office or across the world – wherever there’s Internet access.
- Secure — GoBiz Solutions uses the Secure Socket Layer (SSL) to reduce the risk of anyone intercepting your connection to the server, which is the same technology implemented by financial institutions and on-line shopping sites. Also, we host our solution on a Linux server — the most secure server available.
- Works with any high-speed or dial-up Internet connection. You access GoBiz XL through any web browser using the URL provided to you in your GoBiz Solutions Ready, Set, Go! Welcome Kit.
- Priced as an affordable solution, billed per user on a monthly subscription basis, with no minimum time requirements.
- Add new users as your company grows. If an employee leaves the company, you “disable” that employee and activate another. Your system is still secure.
- All GoBiz XL upgrades are taken care of by GoBiz Solutions.
- Back-ups are completed every 24 hours.
- Should you decide that GoBiz XL is not the exact solution for your company, you will be provided with a copy of the data on our servers — all of which will then be removed from the GoBiz Solutions servers.
Enterprise-Class Integration
- Built on robust contact management protocol that delivers instant information about customers, vendors, and suppliers when and where you need it.
- Currently includes detailed Sales, Inventory, Service and Contact Management functions.
- Maintains business flow in a productive, efficient and profitable way, making information easily accessible.
- Get information in real time, 24/7/365. Know where your business is going at any given time with easy-to-understand in-depth reporting or as an at-a-glance overview.
- Securely handle information throughout your organization. GoBiz XL is role-based so employees see only relevant information, and managers are provided with a full dashboard to analyze activity at-a-glance and in full detail.
- Information is entered only once, preventing redundant input, loss of information, and costly errors. GoBiz XL improves workflow across company functions and allows businesses to be securely managed from anywhere at any time.
- Manage all individual customer information in one file giving you instant access to details necessary for service, inventory, billing, sales, etc.
- Maintain a complete history on each client by attaching notes, emails, phone call back-up, specific information, and any pertinent details to improve customer service
- Attach any documents to a customer file, including drawings, blueprints, PDFs, graphs, etc.
The GoBiz XL Application Suite is fully integrated and synchronized with QuickBooks to provide seamless exchange of data and information.
Features
Overall Benefits
- Integrated with QuickBooks
- Ease in getting started
- Affordability, low monthly per user charge
- Simple to use
- Integrated Business Process Management (BPM) solution facilitates tying all the business functions together, sharing one database
- Scalable – can grow as your business grows
- Streamlines operations – increasing profitability
- No hardware or IT resources required
- All applications and information is available from any computer or mobile device that has a web browser
- Role based security – users only have access to and see what their function allows
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Contact Management
Information about a customer, vendor or associate, including name, address, business, and other relevant data. Benefits:
- Access one source of business contact information company-wide
- Schedule and track activities and To Dos
- Search contacts and companies easily
- Associate individuals/companies
- Communicate more effectively
- Track business contacts more accurately (Information is entered only once, reducing errors and providing the same information to everyone in the company)
- Monitor customers more effectively
- Keep note and other information relating to sales, customers and/or prospects
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Sales Cycle Management
Allows a Sales Manager to track the progress of an opportunity through final resolution including analytical tools to examine win-loss information and best lead source and a sales rep to optimize time management on an account and share information. Benefits:
- Sales information is available from any computer or mobile device with web browser capabilities.
- Improve your customer response
- Enhance customer communications
- Increase understanding of customer needs
- Improve customer targeting
- Reduce your cost of sales
- Improve customer service
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Service Dispatch Management
Coordinates the dispatching of maintenance personnel when calls come in and then tracks the results of the operation. Benefits:
- More effectively utilize your service resources
- Get your service people to the right place at the right time
- Assign by skill, geography or customer needs
- Monitor and track calls
- Set resource availability daily, weekly or monthly
- Track and manage all customer information
- Report all service activity remotely
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Inventory Management
Keeps track of inventory for incoming sales and notifies management when stocks fall below specified levels. Benefits:
- Integrates seamlessly with sales
- Tracks inventory across multiple sites, locations, users
- Generates orders to vendors and suppliers
- Monitors order status at-a-glance
- Efficient tracking of inventory to increase profitability
- Reduce your cost of sales
- Manage inventory more efficiently
- Reduce labor, time, shrinkage
- Create an instant audit trail
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Technical
SaaS (software as a service) Product
- It's quick and easy to deploy and requires no additional infrastructure investment other than a reliable Internet connection. The benefit of SaaS include:
- • No client or server software to install or maintain
- • No need to buy additional hardware or servers — instant scalability
- • Lower initial costs due to the monthly subscription model
- • Significantly shorter deployment times get you up and running in days, not weeks
- • Accessibility to the application from any Internet-connected computer
- • Always up-to-date with the latest features at no extra charge
- • No need to maintain a labor-intensive patch and upgrade process
- • Reduced reliance on IT staff for software support
System Requirements
Web-based and hosted on the Intuit Workplace. Delivered to your web browser using Adobe Flash technology and will work with any browser that supports Flash.
Technical Support
"GoBiz Customer Support" means supporting customer questions on the usage of the system, how to do various tasks, and other questions arising from applying the system their business needs:
1) "First Level Support" - supporting customer questions on the usage of the system through FAQs available on our Website or through e-mail that would be responded to within 2 business days.
2) "Second Level Support" - supporting live customer questions over the phone with a Support Specialist. This would be on a one time charge of $15 per call or an annual contract of $5/month per user.
Tech Support Telephone
781-466-8101
Tech Support URL
http://www.gobizsolutions.com/contact/index.html