Pilera Property Management Software

Bridging the gap between community and management

Key benefits

  • Resident communication via phone, email, and text messaging as well as resident website and portal so they can log in and access important community data.
  • Maintenance management through work orders, service requests, and vendor tracking. Including vendor insurance expiration automated notifications.
  • Help Desk, FAQ section and support management capabilities customizable by you for each of your communities.

How it works with QuickBooks

Residents can update their own information, see their balance and ledger, and so much more. Managers and board members can use their QuickBooks information to send out communications to residents, view ledger information for a resident and track vital information: tenants, leases, vehicles, pets, alternate contacts, alternate addresses, insurance information, etc.

Details

Pilera is a premier, cloud-based property management software designed to provide the highest level of customer service to residential communities while saving managers time and money in all aspects of the community business. With Pilera, managers can easily: Send automated communications , Streamline maintenance , Enhance customer service operations , Provide a central login for residents to get all community information and pay their dues, Manage an online presence with a beautiful, mobile-friendly website the community can be proud of.

Pilera provides a custom quote based on your unit count and the products you need.


PLAN PRICE USERS DETAILS
Single Community (All-In-One) Request Quote Unlimited A powerful all-in-one community relationship management solution. Manage work orders, resident data, communication, support, and more.
Management Company Request Quote Unlimited Customize your Pilera solution by choosing which products you want to use and get access to portfolio management functionality and reports.

We provide email support to our customers from 9am-5pm EST weekdays.

Contacts

support@pilera.com
Online support:
http://help.pilera.com


FAQ

How much time does it take for a community to be setup?
Pilera will get your community fully set up within 2 weeks of the data being provided to us.
You mention having multiple products, what does that mean?
Pilera provides an a-la-carte approach to it's pricing. You only pay for the products/functionality that you need. Here are the list of products that Pilera offers: Communication, Maintenance, Help Desk, Resident Portal, Condo & Apartment and Community Websites.
Why don't you list your pricing and instead have custom quotes?
Pilera provides a lot of customization to your experience. Based on unit count, the number of communities being submitted, and the products you need, the price can vary widely and we want to give you the best experience we can.